Verification
Verification is a verification of identity through Didit. I need it before I open an Exchange Account in ITradingBot. ITradingBot verification is not required to connect your own exchange account via API.
For more information on the differences See the article How to set up an Exchange Account. — How to set up Exchange Account
Before the start
Sign in to your ITradingBot account. Prepare an identity document and a camera device: When checking, you should follow Didit's instructions for document and face checking.
Before you start, read the consent documents on the verification page. It has ITradingBot and Didit terms and information on data processing.
Start the check
In the dashboard, open Account → Verification. You can also go directly to the Verification page.
Please read the consent to data processing and mark it if you agree. After that, the Verify button will be available.
Click the button and perform the actions in the Didit window that opens. If the browser requests access to the camera for verification, allow it.
Once you've done that, go back to the verification page in ITradingBot and check the result.
Check the result
I've been verified, I've been successfully identified. In the English interface, this result is called Verification approved.
Didit results can be updated in ITradingBot with delay. If the page still displays an update or a result processing, wait for the update. If necessary, click on Update status.
Other conditions suggest what to do next:
Verification is done. Click Continue to return to verification.
The data is still being examined. Wait for the results.
Requires action or Repeat the check Click Continue and complete the Didit request.
The verification link has expired or the verification is not complete Use the Start button.
Verify The expiration date Click Go again and follow the instructions.
Verification failed Click Write in support to see the result and follow-up.
If there is a problem
The boot button is not available. Check if you have consent to the data processing. While the request is processed, the button is temporarily blocked.
No access to the camera, check the camera permissions in the browser and try again. You can also open your account on another device and continue checking there.
Couldn't download the status or open the check. If the service is temporarily unavailable or you receive a message about too many requests, wait and try again later.
If the error is repeated or the result remains unchanged for a long time, Write in support. Please indicate what message you see and what step you have taken.